What Happens When the Motability Lease on my Scooter is Up?

What Happens When the Motability Lease on my Scooter is Up?

older woman riding on a mobility scooter

The Motability scheme enables many people to afford the aid they need to live a full and independent lifestyle. Like all leasing schemes, to get the best deal, the lease must come to an end, which means you’ll get the choice of a brand new mobility scooter or powered wheelchair after a 3 year lease.

It is also an opportune time to tell your mobility specialist about any changes to your health or request a new survey of your needs. This way, you’ll know the scheme is fulfilling your mobility needs to its utmost potential. Let’s look at what you can expect when your Motability lease is up.

When will I find out that my lease is ending?

Approximately 3 months before the end of the lease, Motability will get in touch via phone or post to inform you that your lease is soon due for renewal. At Ideas in Action, we also have a reminder to get in touch with you to arrange a visit. When it is agreeable to you, one of our mobility specialists will visit to ask some questions about your health since your last survey and whether you would prefer a different style of mobility scooter or powered wheelchair.

Will I be without my mobility scooter or powered wheelchair for any length of time?

We will then arrange for your new mobility scooter or powered wheelchair to be delivered to you on the day that your agreements ends or thereabouts. This ensures that you are not without your trusted mobility aid for a single day. On the same day that we deliver your new mobility aid, we will take away the old one so that you have nothing to worry about. We’ll talk you through the features and functions of your new scooter or chair and make sure that you know exactly how to operate it before we leave.

What next?

You’ll benefit from exactly the same package that you had on the Motability scheme before the end of the lease. Except now, you have an entirely new aid to use and enjoy. Remember, as mobility specialists, Ideas in Action and Motability are proud to offer a worry-free service that ensures you always have a way to get around, without unexpected bills for repairs or breakdowns – it’s all covered in your weekly payment.

Should you have any questions about the end of your Motability lease – do not hesitate to get in touch with a member of staff at Ideas in Action. We’re the leading mobility equipment providers in the Birmingham area and have been serving our customers for over 20 years. We also house the finest service and repair centre in the midlands, so if you require a check up on your scooter or wheelchair, we’re happy to provide. Whatever products you are looking for, we are here to help. Contact us today to talk to an expert.

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