Covid – 19 Coronavirus

30th March 2020 General News

A Message To Our Customers Concerning Coronavirus. As a supplier of mobility equipment such as stairlifts, mobility scooters and powerchairs, it naturally follows that a high proportion of our customers will be over 70 and/or have a long standing medical condition. It also naturally follows that those using that equipment are dependant on them to […]

How Do Mobility Scooters and Stairlifts Improve Long Term Health?

19th March 2020 Mobility Scooter · Stairlift

Mobility scooters and stairlifts do more than just facilitate travel. Both pieces of equipment offer benefits which directly or indirectly improve the long-term health of the user. The benefits of using a mobility scooter that improve long term health include: Increased accessibility Increased stability Improved sociability This article will explain how each of these benefits […]

Why You Need Mobility Insurance for Your Mobility Scooter

28th February 2020 Insurance

Insurance is essential for those who own a mobility scooter, powerchair or wheelchair. An accident or mishap could occur at any time, and could spell significant distress for an uninsured user. This article will explain why mobility insurance is a vital investment and should be considered by every scooter and wheelchair owner. Are accidents likely […]

AccessiBlues – the official Birmingham City FC Disabled Supporters Association

4th October 2019 Company News · Local Activities & Info

Ideas in Action donate £1000 to Accessiblues

AccessiBlues Ideas In Action are proud sponsors of AccessiBlues — the official Birmingham City FC Disabled Supporters Association. Who are they? AccessiBlues are a fantastic organisation that has recently secured charity status. Through fundraising, donations and sponsorships, AccessiBlues help disabled supporters attend Birmingham City football matches by securing tickets and providing accessible transport and equipment. […]

How to Avoid Pressure Selling When Buying a Mobility Scooter or Stairlift

19th September 2019 Hints & Tips

Mobility scooters and stairlifts are used by thousands of adults of every day. They are critical pieces of equipment and require extensive research and consideration before purchase. Unfortunately, unscrupulous companies target vulnerable people and pressure them into making on-the-spot decisions. The team at Ideas In Action have put together the following guide to help you […]

The Government’s New Proposal to Help Disabled People

17th July 2019 General News · Media Representation

“My determination to identify and tackle injustices, wherever they exist in society, remains as strong as ever. So I am proud to announce new measures to break down barriers faced by disabled people, whether in employment, housing or elsewhere. We all have a crucial role – businesses, government and civil society – in working together […]

Mobility Scooters vs Electric Wheelchairs

31st May 2019 Mobility Scooter

If you’re in the market for a mobility aid, it’s not always easy to know which one would be the right fit for you – a mobility scooter, or an electric wheelchair. In this article, Stechford Mobility will delineate the pros and cons of each, so you can make an informed decision regarding which aid […]

Charity of the Year – Heartlands Hospital

20th February 2019 Company News

Our charity of the year appeal has finally come to end on the 15th of February. We went and presented the cheque to the Neonatal Unit on the Friday. We managed to raise a fantastic £7214.63 for the unit which we’re really proud of. We have done multiple runs, fundraisers and drives to make this […]

Stairlift FAQs

15th February 2019 Stairlift

On this page, we answer some of the frequent queries we receive from our prospective stairlift customers. If you don’t find the answer to your question here, by all means do get in touch with the friendly team at Stechford Mobility. We’ll be happy to help. Can stairlifts be fitted to any stairs? There are […]

Battery Guide for Powerchairs and Mobility Scooters

4th December 2018 Hints & Tips

Are you in need of help when charging the battery of your wheelchair, powerchair or mobility scooter? Thankfully, Stechford Mobility is happy to help in the form on this simple guide. Of course, if the instructions here don’t solve the problem, call us for assistance. Charging instructions Make sure the scooter or powerchair is switched […]

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Ideas in Action by Stechford Mobility

4.7

Eileen Bicknell

12:07 16 Feb 18

Dave & Alex - Stechford Mobility was recommended to us by a friend. First Class friendly service - had a stairlift fitted within the week & a riser chair (both excellent quality and very competitively priced). Couldn't be more helpful, trustworthy too - would definately recommend.

Tracey Gibbs

11:56 05 Mar 18

Fantastic service, ordered a stairlift for my mother and it was fitted within a week, it’s changed her life as she’s so independent, thank you to Dave who organised it and to Martin the engineer who fitted it, very friendly and helpful!

sarah owen

17:09 31 Oct 17

Thank you to Dave for arranging an appointment and dedicating so much time to us, it makes a huge difference when you feel your needs are being listened to, noted and taken into consideration. After being let down elsewhere it was great to feel confident that we were getting the right advice at last. We ordered a new powerchair, made to suit my needs, and I am eagerly awaiting its arrival! We left feeling confident that we had purchased from a reliable, helpful, friendly firm. We would definitely recommend Ideas in Action.

Dee Mallett

10:55 27 Oct 17

This company and all its staff are wonderful. They are so helpful and friendly. Arranging service of my scooters with them is simple and they are incredibly well priced. The service I get from Alex and Martyn is second to none. I highly recommend this company for anyone's mobility needs.

Susan Thomas

13:13 01 Sep 17

Today my mum has purchased a mobility scooter and the lovely staff have taken time and care to help us select the scooter, trial the scooter and information on how to fold it down. Excellent freindly service. Lots of personal care and some lovely extras for mum thank you that was very kind. Definatly worth buying a new scooter to ensure you get the 12 month warranty. Five star service.

Yvonne Baganll

14:45 03 Apr 19

We would highly recommend this company to anyone who needs help within their home. They work closely and were recommended by Macmillan Cancer Support and we can absolutely understand why. We found them totally professional from the first phone call when we spoke to Debbie and later when speaking to Martin. Debbie arranged an assessment appointment 3 days later and when David Thomas arrived he clearly worked though all the options of stair lifts for us. We straight away were able to chose the option which best suited our personal needs. The personal and compassionate side to this company was shown when he realised that the stair lift needed to be fitted asap due to ill health. He contacted the office and he managed to rearrange his staff to allow time for one of his fitters to come the very next morning to install the stair lift. It has made such a difference to the quality of life. Truly, thank you all so very much.

Diamond Housing

09:23 30 Apr 19

Martin gave us a great service and offered excellent support in building the mobility scooter. Overall a great service. Thanks guys

Julie Godfrey

19:24 09 Apr 19

My husband and I received excellant service from Stechford mobility Birmingham.The Staff member 'Martin' handled all our questions with genuine care and interest. Making sure that we took home the correct Aid.

anita green

14:16 20 Feb 19

We received fantastic service from this company, my mum came out of hospital after 5 weeks. She used her stair-lift to go to the top of the stairs where it stopped working; this was lunchtime. I phoned Stetchford mobility who promised to be out asap. Within an hour the engineer arrived, only to find that we needed a new power pack (it was old). This was organised promptly and the engineer promised not to leave until it was sorted, even though this went past his working hours. He was really pleasant and kept my mum amused throughout.Fantastic service.

phillip eades

15:51 26 Jan 19

Thanks to all at ideas in action service was 1st class . Fitters excellent and now I don't worry every time mother goes up stairs as the stairlift is very safe.

sturoofer

13:07 07 May 19

Called in to offices this morning to explain the urgent need of a stairlift, it was fitted 3 hours later! Excellent job, excellent company. Cannot recommend highly enough.

Dave Lodge

15:42 12 May 19

Great place lots of wheelchairs just had one from there

Deirdie McDermott

08:59 22 Jun 19

Needed to upgrade my scooter and visited Stechford Mobility yesterday. Great place for choice. Quite a number of scooters of various sizes to try. The difficulty was choosing. The member of staff was extremely helpful and patient and happy to explain all I needed to know about the scooters. Stechford Mobility has a lot of different products all under the same roof and it is a place I will visit in the future when need arises. I love my new scooter, particularly the colour, and their after sales support will be there when I need it. Thank you Stechford Mobility.

Stuart Clive

16:47 15 Aug 19

Had a stairlift fitted at my mom's house in yardley today the two men James and Martin turned up on time and were very polite and clean worker's explaining how to use the stairlift to my mom and giving an overall excellent service.

Kristina Simpson-PROTTEY

16:01 21 Aug 19

Amazing staff. Couldn't be more helpful or knowledgable reasonable price is too

Kristina Simpson-PROTTEY

16:01 21 Aug 19

Amazing staff. Couldn't be more helpful or knowledgable reasonable price is too

Mark Turvey

15:15 11 Sep 19

The staff are professional, knowledgable give good advice and are very caring. Over the years we have bought powerchairs, walkers, riser recliner chairs,recliner sofa and footstools. We would not go anywhere else for our support aids. You could not wish for a better service. We would recommend them to anyone.

Suzanne Doyle

22:11 15 Nov 19

Just want to say a massive thank you to Martin for today!! Thank you for all your help with fitting the new Stairlift in today, albeit a few problems on the way!! You’re a credit to the company & a great fella! All the best x

Courts Johnson

17:12 04 Dec 19

I would like to say a huge thanks to Martin who came and fitted my mother a stairlift on the 2/12/19. Very pleased with completed job and his helpful advice on how to use the stairlift. My mother was very pleased with the stairlift as it has changed her life for the better. Huge thanks for a fantastic job well done!!

Joanne Haywood

05:19 16 Jan 20

Helpful friendly staff but I think they are pricey

Steve Shephard

12:26 28 Jan 20

Recently had stairlift serviced, fantastic job done and works perfectly and a good price. Will definitely use again if needed.

Helen Billington

18:00 05 Feb 20

Bespoke stairlift fitted for my mother. Very friendly and patient staff, not pushy, supplied a quality product at what seems to be a competitive price. I liked the principle that you had consistent communication with the same person you initially saw (in our case, Dave). It was important to us to have somebody local who has a genuine interest in the customer, with good communication and prompt and efficient service. The team did a great job, very neat and tidy. Highly recommended!

steven russell

15:12 03 Mar 20

Staff are very friendly and helpful. I got my new scooter sorted out in no time. Dave was very helpful.

Colin Chatfield

20:39 12 Mar 20

Thankyou for installing our stairlift without any fuss or bother, and answering all our queries ,would recommend this firm and Alex for a first class service anytime.

Julie finlan

09:18 15 Mar 20

I rang and spoke to Alex the morning of sat 14/03/2020 I explained the situation within 20 minutes he was fitting a stair lift. And what a god send it Is. A fantastic company and service no fuss no mess and rapid to install. Alex has a lovely way about him. You deserve the best review because you are faultless. Thankyou so much x

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